SAE Terms and Conditions

Effective date: 23/04/2025

Welcome to the website of

Step Above Exteriors ("Company", "we", "our", or "us"). These Terms and Conditions ("Terms") govern your access to and use of our website, located at stepaboveexterior.com, including any content, features, or services offered through it. By accessing or using the website, you agree to be bound by these Terms. If you do not agree, please refrain from using our site.

1. Use of Website

You agree to use the website for lawful purposes only. You may not use our website:

To engage in fraudulent or misleading activity
To violate any laws or third-party rights
To interfere with or disrupt the website or its servers
To distribute malware, spam, or harmful code

We reserve the right to terminate your access for violating these Terms.

2. How We Use Your Information

We use your information to:

Respond to your inquiries or quote requests
Provide home exterior renovation services
Improve our website and user experience
Send promotional offers, service updates, and newsletters (if opted-in)
Conduct internal analytics and performance tracking
Comply with legal obligations

3. Sharing and Disclosure

We do not sell your personal data. However, we may share it in the following situations:

Service Providers: We may share your data with contractors or affiliates helping us deliver services (e.g., installation crews, IT support, CRM software).
Legal Compliance: We may disclose information when legally required or to protect our rights, property, or safety.
Business Transfers: In case of merger, acquisition, or sale, user information may be transferred.

4. Cookies and Tracking Technologies

We use cookies and similar technologies to:

Remember your preferences
Understand website performance
Run remarketing and targeted advertising campaigns via platforms like Google and Facebook
Measure ROI from our digital marketing

You can control cookie behavior through your browser settings.

5. Data Retention

We retain your information only as long as necessary to:

Fulfill the purposes outlined in this policy
Provide our services
Comply with legal and regulatory requirements

6. Your Rights and Choices

As a visitor, you have rights regarding your data:

Access: Request a copy of the personal data we hold
Correction: Update incorrect or incomplete information
Deletion: Request removal of your data
Opt-Out: Unsubscribe from emails or request data processing restriction

To exercise your rights, contact us at [email protected].

6. Your Rights and Choices

Access: Request a copy of the personal data we hold
Correction: Update incorrect or incomplete information
Deletion: Request removal of your data
Opt-Out: Unsubscribe from emails or request data processing restriction

To exercise your rights, contact us at [email protected].

8. Third-Party Links

Our website may contain links to third-party sites (e.g., suppliers, review platforms). We are not responsible for their privacy practices. Please review their policies separately.

9. Children's Privacy

Our services are not directed to individuals under 13. We do not knowingly collect data from children. If you believe a child has provided personal information, please contact us to remove it.