SAE Privacy Policy

Effective date: 23/04/2025

Thank you for visiting [Your Company Name] ("we", "us", or "our"). Your privacy is important to us. This Privacy Policy outlines how we collect, use, disclose, and safeguard your information when you visit our website [Insert Website URL], engage with our services, or otherwise interact with us online or offline.

1. Information We Collect

We may collect personal and non-personal information in the following ways:

a) Personal Information

Includes but is not limited to:

Full name
Email address
Phone number
Address (for service estimates or appointments)
Project-related information (home improvement interests, preferred products, timelines)
Any other personal data you voluntarily provide through contact forms, quote requests, or email inquiries.

b) Automatically Collected Data

IP address
Browser type
Device information
Pages visited and time spent
Referral sources (how you landed on our site)
Session data via cookies and analytics tools

2. How We Use Your Information

We use your information to:

Respond to your inquiries or quote requests
Provide home exterior renovation services
Improve our website and user experience
Send promotional offers, service updates, and newsletters (if opted-in)
Conduct internal analytics and performance tracking
Comply with legal obligations

3. Sharing and Disclosure

We do not sell your personal data. However, we may share it in the following situations:

Service Providers: We may share your data with contractors or affiliates helping us deliver services (e.g., installation crews, IT support, CRM software).
Legal Compliance: We may disclose information when legally required or to protect our rights, property, or safety.
Business Transfers: In case of merger, acquisition, or sale, user information may be transferred.

4. Cookies and Tracking Technologies

We use cookies and similar technologies to:

Remember your preferences
Understand website performance
Run remarketing and targeted advertising campaigns via platforms like Google and Facebook
Measure ROI from our digital marketing

You can control cookie behavior through your browser settings.

5. Data Retention

We retain your information only as long as necessary to:

Fulfill the purposes outlined in this policy
Provide our services
Comply with legal and regulatory requirements

6. Your Rights and Choices

As a visitor, you have rights regarding your data:

Access: Request a copy of the personal data we hold
Correction: Update incorrect or incomplete information
Deletion: Request removal of your data
Opt-Out: Unsubscribe from emails or request data processing restriction

To exercise your rights, contact us at [email protected].

6. Your Rights and Choices

Access: Request a copy of the personal data we hold
Correction: Update incorrect or incomplete information
Deletion: Request removal of your data
Opt-Out: Unsubscribe from emails or request data processing restriction

To exercise your rights, contact us at [email protected].

8. Third-Party Links

Our website may contain links to third-party sites (e.g., suppliers, review platforms). We are not responsible for their privacy practices. Please review their policies separately.

9. Children's Privacy

Our services are not directed to individuals under 13. We do not knowingly collect data from children. If you believe a child has provided personal information, please contact us to remove it.